Of the 9 window companies in New England with 30 or more Angie's reviews Rite Window has the highest percentage of "A" grades. The installation team was very professional and thorough. I was pleased with the job. We highly recommended Rite Window! This equates to a 4.34 out of 5 star rating on average. Well be doing the project later on and this company will be strongly considered. We will be purchasing this home and we are not asking for any work to take place until after closing. Continue reading . I don't want the money I would like them repaired or replaced. Continue reading . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Rite Window | Better Business Bureau Profile I would recommend Rite Window to anyone who is looking to replace windows or doors. All was clean in the house. Lifetime guarantee, not! Warranty Terms: Rite Window offers a fully transferable lifetime warranty on its window products. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. They are a great value and is very comforting to know that customer service is behind us years after our purchase. Peter Devellis is an idiot. 4.2 Management. We had a very positive experience with Rite Window, from the initial sales consultation, which was honest and straightforward without any of the questionable sales tactics Ive experienced in the past, to the installation itself, which was timely and professionally done. From start to finish, this was by far, the smoothest home improvement job ever experienced. I would ask for these two installers by name if thats possible for my future replacement work! They have a track record of not honoring their commitments. Carl and Dave were on time and did a thorough and professional job. So the super service goes above the expectations and meets the needs of my home and family. I was just very surprised by this position taken by Rite Window. We got our new windows a week ago, they look great and after a week of heavy rains no leaks. Rite Aid in Franklin, TN 37069 - (615) 791-0394 The installers were courteous and professional and they did the job Rite. None of the other windows had play. I called and was told nothing they can do. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Although please do not sell my contributions short. Friendly techs very knowledgeable about task. I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. 50 yr warranty. Good product. Believe me I wish I had known because now I have two flower pots broken and a craft bought solar light with sand and seashells in it smashed to bits . Hired and fired with-in a month because I couldn't close deals. Received a contract addendum on 9/7 with the correction. Search reviews. From my first encounter with the Rite Window Salesman, to the last RW employee who came and installed the windows, I had a strong feeling that I chose the right company. We had a issue of a very fine hair crack in one of the windows. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I would hope the management addresses that issue. By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. I just don't get it from a business perspective but maybe I am missing something. Call or click for your FREE estimate today! The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. For more results perform a general search for "Rite Windows". , Getting new windows was EASY!! For example, buyers should beware of any online post where the author remains anonymous. I was shocked! HomeAdvisor does not I was very happy with installation team. We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews. Other than new windows and a few stray staples from the old windows you would not know we had an install done. This equates to a 4.34 out of 5 star rating on average. Yes, BUILT-RITE WINDOW CORP offers eco-friendly accreditations. Rite Window is best known for providing excellent customer service and reasonable prices. The installers (Joe & Dan) were friendly, and very professional. I like working with companies where there is clear communication and no surprises. Our energy expenses went down dramatically. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. We had a very informative salesperson! This Oct., the latch broke and they came out and repaired it as well as gave me paint for some scratches on the door. I reimbursed their payment and the customer assured me they were satisfied with the resolution. See below for more detailed descriptions and customer feedback on Rite Window. See more of Rite Window on Facebook. One simple question : Why were 5 of the 8 windows finished off differently than the other 3 ? We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. Ripoff Report | Rite Windows Review - Woburn, Massachusetts I filed a complaint on 4/11/22 against HomeRite. Share your photos and videos with others to prove the truth of your words. Ratings by category. By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Energy Efficiency: The company offers a wide variety of energy efficient windows (Energy Star certified). For the best, most current pricing simply click the button below for an instant Windows price quote. Thanks to this information, I will purchase from Rite Window. In addition, the company currently maintains an A+. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. I dont know what his definition of play is but only 1/18 windows has play. They did try to make amends to me but their handy man wasn't familiar with window installation. After closing the work begins and the contractor are paid with the rehab funds at set stages of project completion. Not much for a big company, but this is a tiny company. Assuming professional installation, not a bad option if you can keep it at $500 installed. Overall a great experience, sales was very low pressure, great prices. Respectful and Courteous Continue reading . Check, Visa, MasterCard, American Express, Discover, Financing Available. They gave straightforward answers without trying to sell me something. (wink) Enough said. Get Rite Aid reviews, rating, hours, phone number, directions and more. Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM We also hold a 5-Star rating from Guild Quality. Excellent windows, great installer. Best 15 Home Window Replacement Companies in Franklin, TN | Houzz Rite Window. From the salesman to the guys putting the windows in they were very friendly but very professional. Outstanding product, I highly recommend the windows and the staff all the way down the line was superb!! All rights Reserved. Definitely worth the investment. We have a spotless A+ rating with the Better Business Bureau. The deck is big and its design on is really beautiful. The install was quick. Dun-Rite Window and Door Reviews - Pittsburgh, PA | Angi Can't say enough about what a great job Phil did in installing. ;)) I would recommend Rite Window, and in fact I have already. First lets set the record straight about the roof. Custom residential and commercial awnings manufactured and installed. Built-Rite Windows Useful. I had 10 windows replaced this fall everything went according to plan. Schedule a Consultation 3 One Day Installation Before / After Your Bathroom, But Better One storm later entire roof leaking all my new wicker furniture, rug, tables, curtains soaking wet. Several weeks later the windows were installed. (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. Keep up the great service!! BUILT-RITE WINDOW CORP offers the following services: Windows, doors roofing, siding, decks, porches, awnings, railings. Our energy expenses went down dramatically. Good quality windows. We guarantee your satisfaction, and we won't leave until the job is done right. See below for more detailed descriptions and customer feedback on Rite Window. Thank you. Looking for more information? This company is a corporate account and is not screened by HomeAdvisor. The price was very reasonable for an excellent product. We expect to be called out if we fall short on our performance, and in those situations we do all we can to make things right. Dealing with this company was a pleasure from start to finish. I had to have them come back 2 times to touch up a couple things on the door/molding, but they were glad to come out and assist. The center of the window had moved. Rite Window has no artificial rebates, no high pressure sales pitch, no low price bait and switch. All went smoothly from Showroom to installation. Contact us today and schedule a free consultation. The complaint has been investigated and resolved to the customers satisfaction. Installers were punctual, professional & personable doing quality work & cleanup, moving furniture out & back with care. We were having new windows installed in our living room. I suppose it saves money, but looks unfinished and cheap. If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. KOHLER LuxStone Bath & Shower Consultation. Rite Window is locally owned. The salesman (Wayne) was easy going, no pressure, and answered all my questions. Rite Window - Woburn, MA 01801 - guildquality.com Their installer Paul called set up dates we were happy with and arrived on time 8:30AM and went right to work, but he stopped to answer all questions I had then back to work and work he did. Phone calls were promptly returned. BBB Business Profiles may not be reproduced for sales or promotional purposes. Yes it was leaking when you came to give me an estimate for the job in the winter. They did a fantastic job. Employment categories include: in-home sales, construction management, skilled carpenters, general labor . The salesman was knowledgeable and helpful, someone that gave me the straight story. I would definitely hire again, we are happy with the job. Gino and Dave just completed replacing all my windows and I must say they did an excellent job. Until I saw the post above I didn't know the Consumer Affairs Office viewed the issue as unresolved. *The comprehensiveness of the NCD varies by state. Specializing in Roofing, siding, and gutter services. Copyright 1997-2023 Ripoff Report. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. Rite Window of Boston Founded 2001 With Angi since June 2010 4.8 (155) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 7 Roessler Rd Woburn, MA 01801 View larger map Description A balance of quality and price makes Rite Window the best replacement window value in New England. They came the next day, measured, ordered and installed the window in a very timely manner. They had a devil of a time removing the old slider and had to take a sawzall to it, as well as pounding away at it. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. Makes perfect sense as the bank/lender needs to know the cost of the rehab work being done prior to closing so they can write the loan. Family owned home improvements with high quality, low prices, full warranties and service. Industry: Construction. Harley M. Business Owner 11/16/2022 Hello Chris, we are disappointed to hear that your experience has been less than the 5-stars we strive for. https://www.yelp.com/biz/rite-window-woburn-2?osq=Roofing+Contractor, International Association of Better Business Bureaus. He came and helped me adjust the traverse rod to recenter the curtain. Licensing Requirements page. My wife said the tech demonstrated how they all have play and need it for expansion. He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . The installation went fine. I was amazed at how quickly they removed and installed the windows. Related: Champion Windows Coastal Windows NEWPRO Paradigm Windows Renewal by Andersen Rite Window United Home Experts Window Nation Window World, Your email address will not be published.