Mine just burned down also u have the number to call I even lost my family dog of 14 years and all mine and my 4 kids belongings as we were living in my motorhome. high temperature kit. This unused connection may have been loosened during the manufacturing testing process. Apparently, Im fine. The 1200 and 1201 have been superseded by the 1210 and 1211. See what Norcold has to say about their recall: kit LED is turned on, it can be assume that there is power to the kit. Finally, someone got it. the area to apply the magnet: Norcold 1200 Series Recall. Yes, there were 3 recalls to try and address this problem. 0000065810 00000 n
We have 3 Norcold Polar N8X manuals available for free PDF download: Service Manual, Owner's Manual, Installation Manual . Remove the plug found between the +12VIN and +12VOUT wires put a jumper between these .
FREE delivery Wed, Mar 8. causes of failure, such as the
0000007965 00000 n
This information is provided to help
It is important to implement this safety enhancement to prevent an unsafe elevation in the temperature of the cooling unit should the unit fail in operation. system. 1) We use the term "Default Fridge Defend Set-Point" simply because the Fridge Defend can be tuned for either a Dometic, Norcold, or Amish cooling unit fridge. Honestly, Im not sure there is any concrete evidence that the burner is magically better, but it is definitely an option. has ceased, the heat source can generate very high temperatures. 621991001 RV Power Circuit Board for Norcold N611/N610/N811/N810, 621991001 Power Board Kit, Perfect Replacement for Norcold Refrigerator board PartsBelow 9056491. be cold for a successful reset. These refrigerators were installed as original equipment in vehicle model years1997 to 2010. I SEE THIS GOING TO COURT if something isnt done by Norcold soon. Explore. email or use the Contact Us form from the upper menus to get current mailing
N841, N821, N641, N621 and 1082gas/electric 2 door refrigerators, having cooling units withserial numbers from 1038000 to 1099000. When autocomplete results are available use up and down arrows to review and enter to select. The ARP typically will turn off your fridge if the boiler gets over 400 degrees F. The ARP relay is a normally closed relay, thus the relay has to be activated to turn off the refrigerator. And that's no fun. Clickherefor the Service Bulletin with detailed instructions how to access and tighten the unused connection on the propane gas valve on these refrigerators. RVs. No LP gas power operation should occur because it could create an unsafe condition. So, you should inspect the inside of your RV refrigerator periodically. The issue is with the cooling unit. installation need to be emailed to us that includes all wiring before removal from fridge. Our customers have reset many of these controls, some can just pass These refrigerators may have cooling units with a cooling unit serial number between 700000 to 13085759. "Tests indicate that refrigerators will exhibit signs of unacceptable cooling performance prior to the unsafe
installation, operation, and troubleshooting manuals and guides. This recall supersedes previous Norcold Recalls 02E-045, 08E-30, 09E-026 and 09E-027 and extends the affected population to include units manufactured as of Oct. 7th, 2010. this video shows how hot your boiler has to get to trip the Norcold recall. We reserve the right to refuse service. Even if your refrigerator was repaired as part of a previous recall, it is necessary to have it repaired again to minimize the risk of injury or death due to fire. The 1210 and 1211 are the exact same refrigerator in every way. a Norcold authorized service department should replace the recall free of charge according to our clients. immediately. Did a fair bit of damage but didnt total it so were not sure what our options are going to be yet. NOTES:
This means that there has to be power to the ARP control to perform its function. We are told that all REV E kits can be reset using the following method. 400 Series. Have the following materials readybefore you continueto the registration form: To identify which model refrigerator you have, look for the serial plate in one of the three locations noted below. Open the refrigerator door and look inside for the control panel, which is located between the frozen food and fresh food compartments in the fridge. The recall involves removing 120 current from control wiring and Norcold's new harness has all 12 volt DC control in all harness wiring. the thermal expansion created from the AC heater design. Because the circuit board is exposed, water . 13/279,361
All customer support will reference
Please use the following links to get more information on the Norcold 1200 Series Recall: The Fridge Defend by ARP - A Small Investment Yielding Huge Returns - Your Safety! ", "If the pressurizing gas is still in place when the rupture occurs, hydrogen gas may be
IMPORTANT: Some of the involved refrigerators may be in your vehicle inventory. This video takes you step-by-step to quantify the amp draw, The vibration from being on the road can loosen even the most secure fittings, making it easy for dirt and foreign objects to get underneath the faceplate of your kitchen faucet. Won't weather the Florida storms, but will help the unit cool down. We reserve the right to refuse service. result in RV fridge fires that may have been prevented. ARPC L.L.C. Our
Open toolbar. 0000016642 00000 n
cooling system experiences a leak.". Fridge Defend by ARP Control helps
But, this module is known to have false alarms and the module can be "reset" by placing a magnet to the right of the red LED . If it has a part # 615282 or # 615281 the recall kit has not been installed, and our circuit boards will not work, Norcold's 2-way interface #615281 - Pre recall board, Board Kits (Optical Display Board and Main Power Board). Please use this link to identify
Enter in your email and password to create a FREE account, Details Regarding the Norcold Refrigerator Recall, Fresh Air In All Kinds of Weather: RV Vent Cover Installation Instructions, Double Your Antenna Signal Strength by Installing the Winegard Rayzar Air, Amp Draw Difference between LED and Incandescent Bulbs, RV Kitchen Faucet Replacement Instructions, DIY RV Videos Filled with Expert Repair & Maintenance Tips, 24/7 Access to Premium RV Maintenance Videos, Travel Inspiration, and Lifestyle Tips, Step-by-Step Instructional Demos, Projects, and Guides, 50% Off Video Downloads Purchased in the RV Lifestyle & Repair Shop, 2 Full-Length Video Downloads to Watch Offline, 9 Full-Length Video Downloads to Watch Offline, 2 Full-Length RV Repair Classes to Keep for Life, Discounts on Purchase-to-Own Content in the RV Lifestyle & Repair Shop. recommends paying a service technician to inspect your system for leaks. The recall kit (which we do not supply, but should be available from Norcold) consists of some wiring changes, a new eyebrow board and a new interface board. I spent 5,000 dollars and my RV is back at shop, weve had to cancel our vacation over this. by email, not phone call. that permit the fluids in the system to overheat. We are told that some of the REV D kits can be reset once Why go there? The runaround. 3. standard warranty program before a safety problem actually arose. The Fridge Defend/ARP unit is to be installed in series with the Norcold recall module, again for legal reasons. $222.99 $187.47. But, as of 09-15-2018, we have been informed that the REF-E can And, if you havent heard, there has been quite the checkered history of recalls on many models of Norcold refrigerator. all safety necessary to make the decision that the cooling unit has not failed before taking
A note must accompany the package with detailed reason for shipment along with
Call me a half-timer. Just recently, the matter came to my attention once again. Alternative to Norcold Recall Box. table below has quotes on the left, and response to the quotes
In the event of a recall or safety notice, well be able to contact you immediately. Dometic & Norcold reliability and fire safety, can you live without it? As stated above, the recall leaves you stranded if it trips due to any other reason than a true failure
0000003256 00000 n
All customer support will reference
0000039840 00000 n
. Got Reliability and Safety for your Norcold? Butte, MT 59701. 0000054769 00000 n
The return must be shipped within 1 week of authorization;
ARPC L.L.C. Energy-efficient operation reduces battery demand. If there are NO lights on the front of the refr, then there is either bad communication to the lower board, or (more likely) NO 12V power into or out of the lower main circuit board. Polar Compressor Refrigerators; Polar Series RV Refrigerator; N2000 Series Refrigerators; Large 4-door RV Refrigerators; Compact RV Refrigerators; AC/DC Refrigerators Perhaps help out a few other people. written permission, nor any materials not downloaded directly
from our website by agreement to our terms and conditions
". Im trying to get my hands on a replacement black box that supposedly remedied the recall problem. Last March we took it into our dealer bcuz it wasn't cooling. Sitemap ARPC LLC is not responsible for shipping damage or loss. This page is to troubleshoot Norcold 634737 recall kit and share reset recall information if you experience fridge off or Norcold not working. when working on it. Only operate the refrigerator on electric until recall service has been performed. All labor to inspect and tighten the unused connection on the propane gas valve is at no charge to the consumer. In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Norcold Inc., of Sidney, Ohio, is voluntarily recalling 360 free-standing, combination gas and electric refrigerators. installation, operation, and troubleshooting manuals and guides. The
In 2010, Norcold released a recall notice to all owners of a number of the companys refrigerator models in regard to an issue with the cooling unit that could lead to hazardous fire. Norcold 1200 Retrofit Therm. ARPC L.L.C. ~
Total time allowance for the required recall service is 0.5 hours. Norcold 2118SS Refrigerator L1 Op Fault. The picture below shows one of the original boards used before the recall is done. This will change the temperature that the Fridge Defend turns off a particular fridge heat source. Most folks know that there are cooling unit failures that can result in fire. by not allowing the cooling unit boiler to experience
3024 Wharton ~
Were now trying to figure out what our options are. the most common cause of these recalls turning off is water on one of the controller parts. It is also a one-way shutdown, meaning that you cant turn it back on. 0000017698 00000 n
Model: 637360 To locate an authorized service center, click the button below. If the fridge turns on, then the Norcold recall box has failed and
situation may occur. 0000100144 00000 n
Legible photos of the ARP Control
Serial Plate location between January 1984 and April 30, 1995. In some documents
Norcold Board Kit 637779 (replaces 633292) fits N621/ N821 model. The best way to tell if the kit has been installed is to look at the part # of the circuit board. Norcold High Temperature Sensor (HTS) Part. Here is theClaim Form. 0000044048 00000 n
Norcold recall kit. unit. Quoted from Retired Rolls Royce Avionics Engineer - Indio, CA 2013. cannot tell you the cause of each fire, this job is left up to qualified investigators that can examine the facts at the scene of a fire. These temperatures generally do not exceed 400F. Check for the control panel; where this will be located depends on your refrigerator's model. This page is to try and answer questions on the Norcold 1200 series recall. email or use the Contact Us form from the upper menus to get current mailing
0000002486 00000 n
xref
by email, not phone call. Would it not make more sense to address one of the known root
Lastly, some people believe that switching out the cooling unit for an Amish-built unit is better and safer. Yes, there were 3 recalls to try and address this problem. The issue is with the cooling unit. The majority of the recalled units are in RVs built from September 2017 to January 2018. ", And here we see the proof that the Fridge Defend by ARP is needed. Norcold's 2-way interface #615281 - Pre recall board Sort by: How do I reset my Norcold recall kit? because the FAA mission is to
You can reach them at 800 543 1219. Norcold High Temperature Sensor (HTS) Part Numbers is 637360 or 634677.For details on how and why these tests were preformed, please visit following webpage:https://www.arprv.com/how-norcold-high-temperature-634677-works.phpThis video shows how this recall works, and how your fridge, and in turn you may be at risk if one depends only on this recall to protect their fridge. Norcold Inc. has decided to recall certain 1200, 1201, 1210 and 1211 model gas/electric refrigerators with serial numbers from 315525 to 13088811, non-consecutively.
The only REAL fix would be to replace the cooling unit or worse, get a new fridge. If the light quits flashing you found your
What a mess. endstream
endobj
37 0 obj
<. If you unplug the temperature sensor connector located between the +12VIN and +12VOUT wires and add a jumper between these wires, you can deceive the control into thinking that the temperature sensor is not connected. Location:Anderson, Indiana. Step 1: Open the door of the refrigerator. CAUSE: The Norcold recall kit is a black plastic box, about 2.5" square, that is clamped inside the external lower refrigerator compartment near the cooling unit. We would like to begin by discussing some facts about the Norcold 1200 Series recall and why it has occurred. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, Norcold Refrigerator Recall: What You Need To Know, a really thoroughly researched post about the Norcold issue. caused by a leak and the possibility of
Note: If you are going to work on the power supply to your RV, always remove power as a safety precaution. The sender is responsible for the package contents;
The box has a rectangular opening in one face of it, with a red LED and four wires attached to the partially exposed circuit board inside. Serial Plate location between January 1984 and April 30, 1995. 0000003406 00000 n
Click the link to the right to go directly to the subject matter on this page. Click here to see video of recall adjustment temperature, fire and explosion when a system ruptures, Click here to see video of recall and steel material softening. the end user will follow this information at their own risk. Please go to this webpage to read a letter from Norcold to Fridge Defend (aka ARP Control) to learn more: https://www.arprv.com/arp-versus-norcold-recall.phpPlease see this YouTube to see more from Dometic and Norcold documentation on this subject:https://youtu.be/gbYZFjqFT6gPlease subscribe to this channel for ongoing RV fridge information and troubleshooting. Join Date: May 2007 . On this page the brown fonts are quoted from Norcold letter to us & Norcold NHTSA letter. Monday through Friday, 9 a.m. to 10 p.m. Eastern Standard Time. 2020 Grand Design Solitude S-Class 3350RL. Now, to be clear that sensor isnt really a fix. Any content including images from this site may only be reproduced with written permission from ARPC LLC. Troubleshoot Norcold Recall. CAUSE: The Norcold recall kit is a black plastic box, about 2.5" square, that is clamped inside the external lower refrigerator compartment near the cooling unit. A note must accompany the package with detailed reason for shipment along with
If it is a Norcold 1200, 1201, 1210 and 1211 model, go to step 2. written permission, nor any materials not downloaded directly
Please contact Norcolds Recall Center at 1-800-444-7210 (Option 1) with any questions. Automatically switches to LP operation if electricity is unavailable. Please click here for ARPC LLC policies on fridge manufactures' recalls. After logging in you can close it and return to this page. sensor #R-010. Running your air conditioning units to eliminate the stuffy feeling in the air can be a huge waste of electric power and money, It makes no sense to run the A/C when youve got a, One of the best things about living the RV lifestyle is the beautiful scenery youll enjoy right outside your front door. If you have one of the recalled refrigerators you should: Only operate the refrigerator on electric until recall service has been performed. Recall kits nor in official publications by ARPC. Aqua-Magic V Foot Flush Troubleshooting Diagram. effect of this type of failure is either the complete failure of
And there have been reports of fires being caused even by units that had the high-temperature sensor installed. List of ebooks and manuels about Norcold recall kit. A defect inside the unit (the boilertubes). Are any of these fires on 12 volt refrigerators? 0000001984 00000 n
sender return address & phone number. It has been reported that the Norcold recall false trips a majority of the time. by email, not phone call. WITHOUT FRIDGE DEFEND YOU ARE NOT PROTECTED. Northcentral Oklahoma. Contact a servicing Dealer/Service Center to arrange a service date soon. that can be identified by red and yellow wires has an open circuit. @1oP=5rHcFjl8~C"S-g_tAkZP>f'm
mM. Note: The Fridge Defend keeps the boiler temperature at less than half of the Norcold recall if installed and maintained
They also have it labeled to make it very clear. I told them about it and I sent them pictures of my fridge. Door seal was repaired but that didn't fix it so they ended up replacing the cooling unit. the end user will follow this information at their own risk. requirements.
Got a Norcold refrigerator inside your RV? Field experience reflects that consumers have replaced the affected cooling unit under our
correctly! Click or tap the image to enlarge. LED FLASH FAST (On/Off ~2 or 3 times per second): A Norcold service technician stated
written permission, nor any materials not downloaded directly
If you check your unit for model and serial number and determine it is up for the Norcold refrigerator recall, you should contact Norcold immediately and take the appliance in for inspection and repair. ~
cannot be held responsible for errors or omissions in the content on these pages
protect the boiler of your fridge
Report post. Some models of Norcold refrigerator have the potential to catch fire, taking your whole rig with it. It is a very dangerous situation. 0000019069 00000 n
So sorry to hear about this Richard, thats got to be an emotional rollercoaster. The second was to install a sensor to detect over heating and would shut off the power to the unit if over heating occurred. When the boiler tubes develop a crack, the unit will leak ammonia and hydrogen. We can do that due to my work at Blog Marketing Academy. We have determined that a defect relating to motor vehicle safety exists in some specific
0000019367 00000 n
Click here to understand the need for the ARP Control & why 800F is just too hot for Norcold recall trip point
TMC (Temperature Monitoring Control): Refers to the electronic control box ( "black-box" ) that is a part of the 634677 RECALL KIT - HTS and/or factory installed kit.
. Our customers have identified the area above the LED
I bought my current RV (2002 Holiday Rambler Vacationer) in January from LazyDays, so we checked everything before I drove away. recall. Pinterest. Shipment must be authorized beforehand
RESET: The figure to the left is a Norcold recall found on the 1200 series fridges. This is just one of the many reasons you might need to replace this basic fixture. ", Clearly, the Norcold engineers understand that ", "If the refrigerator continues to be operated after the majority of solution has leaked and solution circulation
If your fridge is not working, please start by checking your fuses and circuit breakers. 86 0 obj
<>stream
will include Norcold's correspondence so that the facts are gleaned clearly. If any errors or omissions are found, bring these discrepancies to the attention of ARPC L.L.C. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Unlock exclusive member content from our industry experts. NORCOLD is registered trademark owned by Norcold, Inc. RV Parts Express LLC is not affiliated with Norcold Inc. or Thetford Corporation. <<6311886591BA084AAA13B4D8DF26544C>]/Prev 258899>>
even worse, it is the party line to state that boiler protection
The Norcold recall module has a lifetime warranty, Norcold will supply a new module to a dealership but not to an individual for legal reasons. It does this whether operating on shore power or 12 V battery only and Norcold is insinuating that for some reason the frig is receiving dirty 12 V . If you see any yellow powder substance inside the compartment around the burner, you need to get the unit looked at immediately. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 0000008193 00000 n
the 'REV D' identification. solution circulation has ceased, the heat, Dometic Property Damage; Fires & Explosions Patent, Dometic/Electrolux - Boiler & Fire Containment Patents, stress, which in turn prevents personal and property damage, due to fire and explosion when a system ruptures, continually strive to improve the safety and efficiency. Owners who have had the heater element replaced in one of these cooling units should call:1-800-767-9101to get their refrigerator upgraded to current product configuration. Before moving on to the next section where we compare the Norcold Letter to Fridge Defend Facts,
copied our information and given inappropriate advice,
Norcold has not received any reports of incidents. Very quiet operation. that the recall cannot
the board in the photo is a yellow arrow pointing to a long black component which has the You will be reimbursed for the appropriate time at your standard labor rate. be removed by compressing the clips identified in the image to the left. We have determined that a defect relating to motor vehicle safety exists in some specific
confirmed) that this could mean that the voltage supplied to your fridge is too low. Today. Please call 1-800-444-7210, Option 1, with any questions. You are prohibited from selling a product which has been identified by this corrective action campaign unless the product has first received the specified corrective action. Accessibility Tools. Heres a video which shows it: You can print this checklist and bring it with you to check out a used RV you are considering purchasing. Norcold took the first 3 step to try and solve the issues that resulted in cooling unit failures. "Norcolds Recall Kit 634737 does not and cannot address off-level tilting conditions.". Immediately switch your refrigerators controls to AC power (or DC power, if available, while in transit). h`48pP9=(CM$L|/HuVph_0y ~\4LbR.sajA Identify and write down the refrigerator serial number. Norcold "High Temperature Monitoring Control Kit 634737". Norcold 1200 Series Recall. of the cooling unit. All product names, logos, and brands are property of their respective owners. If you have one of the recalled refrigerators and you: Failure to follow these instructions can result in a fire causing injury or death. Choosing a selection results in a full page refresh. Websites that are not authorized by ARPC LLC have plagiarize and
The module is the one added during the most recent recall. Any suggestions? ARPC LLC is not responsible for any materials published without our
It is possible I suppose, particularly since my coach is a very early '03 model year mfg, but you might want to check to be sure!! The second recall had about a 50% failure of the circuit board. Following is the relevant contents of a letter from Norcold sent to the NHTSA
There were two recalls on the electronics of these . Skip to the end of the images gallery ), RV Refrigerator Technical Service/ Repair (fix my refrigerator! The Norcold 1200 Series High Temperature Kit has a totally different design than the ARP Control. Oct 02, 2020 - 07:14 AM. 0000002207 00000 n
Subject:Norcold recall, NHTSA assigned number 18E013, for models N305 and N306 refrigerators with serial numbers ranging from 27378283 to 28230836, non-consecutively. N600 and N800 Series Models 1082 Free-Standing LP Model. The second drawing shows how power gets from your RV to the Norcold refrigerator control via the Norcold
REV-E drawing nor in official publications by ARPC. we will contact you after our inspection. This is just one of those things to look for periodically and be aware of. What does the ARP Control do? If you have one of these refrigerator models, use the following procedure: The installation of the High-Temperature Sensor will be atno cost to you. m"7BnlDv>1)PSsqNu H^9l7:~fi4l Z Owners of recalled refrigerators should NOT operate their refrigerator until it can be professionally repaired by your dealer or a Norcold authorized service center. When installed and maintained properly, the
sender return address & phone number. Shipment must be authorized beforehand
It must be added that.
Norcold NR751BB 2.7 Cu Ft DC Refrigerator 4.0 (98) $97099 FREE delivery Mar 7 - 10 Norcold NA8LX.3R Na8Lxr 8 Cf 3 Way Refer 2 Dr 3.5 (11) $2,26611 FREE delivery Mar 8 - 10 More Buying Choices $1,910.55 (4 new offers) NORCOLD INC 2-Way AC/LP 2DR Rh Rv 7' Refrigera 4.0 (17) $2,06492 FREE delivery Mar 8 - 10 there is not a difference between the Fridge Defend and the Norcold Recall,
Our circuit boards will work in these models only if the recall kit has been installed. However, it is still a band-aid and does not completely mitigate the risk of fire. on the right. We appreciate any assistance you could provide to help us notify the owners of vehicles built during this time frame. Recall-street-tv-media-gmbh.pdf - RECALL (in 0/0, n=145) . We are not an authorized Norcold repair facility. "high temperatures"
The picture below shows one of the original boards used before the recall is done. of the cooling unit which generated the refrigerant (commonly called the boiler). zC5scXk-ov a4#Vc'GL Owners were instructed to contact their RV dealer or a Norcold Authorized Service Center to arrange a service date.