Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. United Arab Emirates, Tel:+971 4 3166666
I will always be myself and keep my integrity first. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Think about what bothered you about this person and how you were affected by their behavior. 31 Dnata Interview Questions (+ Answers) We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. I have learned a great deal from both public and private work. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Customer Service - Dubai, UAE (Job) - Edarabia I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. At this moment, if I could choose any course to take, I would pick XYZ. Other online job site8 %. My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. One example of this would be the telephone sales scripts that I crafted for our inside sales team. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' The process took 4 weeks. It's always a great idea to have questions ready for the interviewer. Self-motivated individual and strongly believes in teamwork. Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . If hired at Dnata you can be assured that I would exceed your safety expectations. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. I interviewed at Dnata in Feb 2023. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". Hours:{%selectedMarker.openingHours%}. Everyone has something to offer using their unique qualities.". My dream would be to earn a leadership role with Dnata down the road.". I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. - What is your favorite part about working here? The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. The you ill have a hirevue interview. This training includes topics on transportation management, government policy and workplace safety.". I was asked what does JSON stand for and got the first two letters (what is this school)? The you ill have a hirevue interview. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Assure the interviewer that you can handle these types of difficulties with professionalism and poise. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. I couldnt complete the last two. I applied online. Upvote 14. Productive and and excellent work place. real person. This question challenges you to think about how you act as a leader in your daily life. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! pour nous faire part du problme. Employee referral22 %. dnata Jobs - CUSTOMER SERVICES AGENT - GCCRecruitments Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). We do this by creating interview questions that we think you might be asked. Onboarding new employees is an expensive and time-consuming endeavor for any employer. Share with the interviewer which skills you value the most. I applied online. Aydanos a proteger Glassdoor verificando que eres una persona real. The recruitment coordinator immediately called for an initial interview after passing the paper screening. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. No matter which system you use I am sure that I can pick it up very quickly. Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Mumbai Area, India. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". Ci Dubai
You should also mention any health and safety related training you have taken. ", "I try to leave the small, quick tasks for last. )- Exhale. om ons te informeren over dit probleem. This question can be a tough one because everyone wants to be liked and considered personable. Dnata Pax Service Agent Interview Questions | Glassdoor Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. Get started with your Free Employer Profile, Customer Service Representative Interview. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail You should be transparent about your most recent earnings and be prepared to back up any salary requests. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. Get More Information About Our Dnata Interview Questions. Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. Take a few minutes to bring your resume to life for the interviewer. 3 round of interview. {%selectedMarker.streetAddress%}
I would be delighted to work at Dnata. Plan B is always ready to go.". Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". dnata Employment and Reviews | SimplyHired The first interview at dnata. I have been in the industry 7+ years. The next question was what does API stand for, which I gave the answer. Why do you specifically want to work for Dnata? 1 Dnata Pax Service Agent interview questions and 1 interview reviews. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. Working for Dnata gets you recognised and other companies want to grab you. Talk to the interviewer about your ability to create a variety of potential scenarios. Se continui a visualizzare Si continas recibiendo este mensaje, infrmanos del problema How to Answer: Why Do You Want to Work Here? How candidates got an interview. We understand that discretion is one of the measures of excellence. - Is this a replacement search or a newly created role? We should prepare about our self very well, I applied online. PO Box 1515, Philexel Business Park
Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. After a week, I was called to report to start my duty. In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. I planned four social events per year, and the turnout was always wonderful. After you pass that portion, you will be asked to remain seated. It's fast and makes every day different. Vice President, Commercial & Business Development, Modern Slavery Act Transparency Statement. ", "Stress is part of any demanding job, and I embrace it to the fullest. We have many competitors in this industry. I admire the creativity and unconventional thinking in business and arts.". Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. Free interview details posted anonymously by Dnata interview candidates. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. Recruiter contacted me11 %. . I submitted my application through email. I do this to ensure that the more complicated parts of my projects are taken care of right away.
Therefore, any date prior to 2019 might not be accurate. Other21 %. What is a typical day like for you at dnata? Most companies in the transportation infrastructure industry need to be very cautious about who they hire. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. - Is there any reason why you would not hire me? This year I wrote a new procedure manual dedicated strictly to cost savings efforts. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. Handles excess luggage and collect excess payment. Discuss your preferences with the interviewer. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Very easy, nothing to hard. Answer dates might appear two to three weeks before they were published. What is top of mind when it comes to filling this role? Are you someone who can handle stress on the job? "I am happy to comply with any background check required. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. The interview process at DNATA is long and strenuous as there are many preliminary rounds. "Workplace health and safety are critical topics to me. Caso continue recebendo esta mensagem, This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security This way, nothing comes back to bite me later on, as the deadline approaches.". This employer has claimed their Employer Profile and is engaged in the Glassdoor community. A waste of my time! There are many options for communication software and messaging applications. How do you react? I appreciate diversity in the workplace! Dnata Customer Service Agent Interview Questions In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Followed by 2 technical ,1 managerial round. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. ", "I have been meticulous when paving my career path. The most reliable source that I utilize is 'Transport Topics.' Fill out a form. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. ", "I greatly appreciate constructive feedback. Dnata Interview Questions (2023) | Glassdoor It's a better way to conduct such interview method. RAHEEL PLASTERWALA - Customer Service Agent - dnata | LinkedIn Dates shown above are approximate. You can't always predict what they may say, and you also can't always predict how you might feel in response. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? It shows that I can take the lead on a project without having my hand held.". Languages:{%selectedMarker.languages%}
Once You Subscribed, Don't Forget To Verify It From Your Email Address. First you will have an assessment test which is basically you need tackle the time limit. I would have participated more in external company events. to let us know you're having trouble. Interview questions and answer examples and any other content may be used else where on the site. | . naar Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. Even if you're not leading a team, you can still demonstrate the qualities of a leader! However we know that its what we do afterwards that makes all the difference to them achieving their full potential. This position with Dnata will be a perfect compliment to both my short and long-term career plan.". One to one interview, the process was quite relax. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. The you ill have a hirevue interview. How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Be the first to find this interview helpful, Its all about situation. I interviewed at Dnata (Manila, Manila) in Nov 2022. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. ", "I fully understand why a complete background check is required in this field of work. I was asked did I google it? I couldnt complete the last two. I was asked did I google it? In addition to all of this, I see that Dnata puts an important focus on carbon footprint. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Contact Us | dnata "The bulk of my industry related education has been on the job training. We do not have advertisements on our pages but we do try to make money through paid-memberships. We will get enough time to answer the question and no need to be hurry. Things have gone very well for me so far, and I am thankful for that. Timezone:{%selectedMarker.timeZone%}
However, we take things well beyond that initial induction. In one instance, I had a new coworker who was having some troubles fitting in. Talk about your education experience and be sure to highlight any areas of excellence. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Muhamad Abdurohman - Customer Service Agent - dnata | LinkedIn "I do consider myself to be a creative individual. para nos informar sobre o problema. enva un correo electrnico a This interview question allows you to demonstrate your ability to be a self-starter. Discuss the importance of safety, and what it means to you. A waste of my time! Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Simple and easy to understand the process. I interviewed at Dnata (Manila, Manila) in Nov 2022. I believe there are always opportunities for leadership - you have to keep your eyes open! The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Wenn per informarci del problema. Sorry I couldn't remember the acronym for one! My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. It didn't take much time before our manager noticed this particular individual was slacking. Onze My example of performance improvement was what they needed to make some changes. I see that you have operations management positions open. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. para informarnos de que tienes problemas. I interviewed at Dnata (Manchester, England) in Oct 2022. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. P.O Box 522, Vice President Commercial
Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. Dubai
Muhammad Shofiyan Abdul Aziz - Customer Service Agent - dnata - LinkedIn Read our Terms of Use for more information. Please fill in the following fields with proper details. I do understand the importance of it, though.
Strong support professional with a Bachelor of Business Administration (B.B.A.) You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. Contact us here. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. Questions were about math, eye sight, english Grammer and passages but very tricky. "I understand that your work environment is very collaborative. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. How do you manage the stressful times? Perhaps they have multiple departments or locations. I interviewed at Dnata (Manchester, England) in Oct 2022. My experience was great during the interview session. Vocational or Diploma (12+2 or equivalent) desirable but not required. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. dnata Employee Reviews for Customer Service Representative - Indeed 1.Technical 2 technical 3 managerial 3 round of interview. I am a firm believer in the idea that feedback should be implemented quickly after it's given. Be sure to research the kind of environment offered in this position before the interview. I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. questo messaggio, invia un'email all'indirizzo Are there any courses you would recommend I take to round out my experience? There are also a couple of blogs that I follow including Transport Data and Transport Now. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. Ask me what a JSON or API is and I will tell you exactly what it is. Followed by 2 technical ,1 managerial round. Answered April 24, 2018 Answer See 3 answers Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. Be sure to complete your answer by telling the interview what the outcome was. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. My co-worker wanted to go home, and he suggested that I lie about our count. "I have used a variety of team-based messaging applications. With that said, I also bring public sector experience from earlier in my career. Able to work under pressure, and possess good problem-solving and communication skills. With that said, I can certainly work in an unpredictable environment from time to time. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. Any current certificates and tickets are helpful to bring with you to the interview. "In the past few years I was able to upgrade my education while still working full time. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. how do you handle your stress in a difficult time? The process took 1 week.