In January 2009 I received a letter from Mr. Paul Liu, General Manager and George Castro, Senior Sales Manager, NAN YA Plastics Corp. USA-Neuma Doors, HOUSTON, TX saying, "We are sadden to say that we do not believe that our doors are right for your application at your home. We would like to return the doors and refund the builder at such time that you replacement doors to put in. Please be advised that if you want to keep the Neuma doors for any reason on your home, we may not be able to warranty them.". The colors are limited to white, but there are some really cool features on these doors. HIGHLY recommend them. Neuma Doors is your source for beautiful, durable fiberglass entry doors. 6. who we bought them from. The lock turn key broke off. Just be aware before you purchase these doors for beach or intercoastal environments. width: 100%; Repair man showed up on time, well dressed and professional. They fixed my stuck sliding patio door and made clean like new. } How do I do that? One effective way to beautify your home from inside as well as outside is to use custom doors in a variety of sizes, styles, and artworks. I'm replacing doors in my home and need fiberglass because of high moisture problems. Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists. width: 100%; Wall Mounted Doors, Barn Door Hardware, Pocket Door Keyed Locks DOOR HARDWARE; EMTEK Door Hardware; Surface Bolts, Pocket Door Locks, Roller Catches, Screen Door locks, Baseboard Stops; . Do you have an email I can reach out to you at? Technicians were sent out a couple of days later to take measurements and I received an estimate the next day. Not sure on parts though. Factory Painted Finish: 2 years for the original purchaser against deficiencies of blistering, cracking, peel- ing or loss of adhesion. You may need a garage door replacement or just a simple repair. } Being there for our customers when they need us most is our top priority. I've sold quite a few of their doors (between 50 - 75) and they make a good product. I know most door manufacturers use either Schlage as their basic hardware and Emtek for the higher quality. } Their supplier sent very heavy glass for a large window and I was unable to initially open the window. Thanks! My condos windows are of vertical-sliding style and one side of my wall and windows facing sunlight in afternoon.Due to the heat from sun light, after years, some windows wont be able open any more.I have tried to find some experts who will be ablet to fix the issue in vain.All the responses are We do not fix windows. Post When we have rain accompanied with wind the doors will shake themselves loose and rain comes in the closing seems. Retractable screens have been specially designed for Neuma Doors. The distributor my contractor bought it no longer sells them and nobldy at Neuma is answering any of the numbers on the site, i am hoping you can help. Lock Parts for Gliding Patio Doors Prior to 1999 These guys successfully performed a tricky repair to our custom wood sliding door with a clever solution. Texas Deptartment of Insurance and Florida Building Code 2004 certified in both impact and non impact fiberglass doors. 9. Show sidebar. When it comes to quality work, products, and partsno one beats us! Lisa. Highly recommend this company. Warranty Coverages for Neuma Door System Components Installed in Owner-Occupied Sin- gle Family Homes 1. Conventional screens and smooth operating retractable screens are available. I bought a Neuma hinged patio door with the 002 smooth white for interior and exterior. Brings Out Amazing Collections of Residential Doors at a low cost. Our contractor has suggested a full lite 3068 high impact Neuma door in prefinished smooth white. Fiberglass skins on panels are strong, durable and will not rust, dent, split or rot. Factory Painted Finish: 2 years for the original purchaser against deficiencies of blistering, cracking, peel- ing or loss of adhesion. We also had another door sent for another job. Post Interior woodgrain is standard. Lasting performance and unmatched protection A must-have for ensuring lasting performance, particularly for 8'0 door systems. Doors. The door was a few weeks late already. He cleaned up all the equipment and left my door sounding and working like it was brand new. Deadbolts are a strong metal piece that functions just like a latch, but is meant for added security. With 30 years of creative design, research, and development, Neuma Doors offer a wide array of the world's leading fiberglass patio door systems. Also you might need some more metals shims to make the keeper stick out more, please call me so I can get your info and send them to you. Though they quote a certain amount of time to do the repair, they only took about 10 minutes (or less). Prompt, friendly, clean, respectfulgreat quality. I then were convinced the fees is in a reasonable range.I would recommend for Sliding Door company to anyone who has similar situation and check the price with other vendors if you experience this similar issues of slidng windows.Then compare the prices to select one you feel better.Regards,CCSTustin Ranch Area,CA. anodized aluminum sills. .table_d2e58 td { Integrity is what earns us credibility. They have sent repair guys out twice to fix leaking panes. The best way to adjust is to tighten then use a rubber mallet to hit up or down. I ask because I'm wondering if warning people not to buy the doors in coastal areas is a fair assessment? The Building Industry is. Even if the unit is non impact with single point lock, they will work the bore is the same. Post The Tech was on time. We offer hardware for doors from 50 pounds up to 4400 pounds. border: 10px solid; We promise not to spam you. } Did a great job at a great price. Post They are a strong customer first, America first small business. -->, , CLICK HERE FOR NEUMA PDF FILE SPECIFICATIONS, CLICK HERE FOR PDF FILE TEST RESULTS NEUMA PATIO DOORS, , . } It's very good and responsible company. 3. Small marks, scratches, and spots which do not exceed company stan- dards or federal government specifications, C 1036-85 do not make insulated glass units defec- tive. -->,